RETURN AND REFUND POLICY

100% Money-Back Guarantee

We want you to feel confident in your purchase. CitrusBurn is backed by a 100% money-back guarantee valid for 180 days from the date of purchase. If you are not satisfied for any reason, you may request a full refund within this period. This policy is designed to be simple and risk-free.

Eligibility for Refunds

You are eligible for a refund if your request is made within 180 days of your original purchase date. Refunds apply to the purchase price of the product. To complete the return process, any unused bottles must be sent back to us after your refund request is submitted.

How to Request a Refund

If you would like to request a refund within the 180-day period, please follow these steps:

1. Send an email requesting a refund to: [email protected]

2. After contacting us, return any unused bottles to the address below:

CitrusBurn,

19655 E 35th Dr #100 , Aurora, CO 80011 , USA

Customer Support and Contact Information

If you have questions or need assistance with your order or refund, you can reach us through the following channels:

Phone: +1 (800) 390-6035 (Available 24/7)

Email: [email protected]

Refund Processing Time

Once your refund request has been approved and processed, you will receive a confirmation email. Please note that it may take additional time for the refunded amount to appear on your statement, depending on your payment provider.

Estimated processing times after approval:

Credit Card: 5–7 business days

Debit Card: 5–10 business days

Refund Method

Refunds are issued to the original payment method used at the time of purchase. Processing times may vary based on your bank or card issuer.

Feedback and Continuous Improvement

We are committed to improving our products and customer experience. While not required for a refund, we welcome any feedback, suggestions, or recommendations you may wish to share. Your input helps us continue to enhance our service and offerings.

Thank You

Thank you for choosing CitrusBurn. We appreciate your trust and are committed to providing quality products and reliable customer support.